A key finding reveals 76% of non-profits now offer hybrid working arrangements, but fewer than half have the necessary technology to support effective remote work. The report says bridging this gap is vital. The report also emphasises missed opportunities using data effectively. Although most organisations collect client information, only 23% effectively measure the impact of their services. Cybersecurity also emerged as a critical concern, with only 20% of non-profits conducting regular cybersecurity training and 57% lacking multi-factor authentication. Robust cybersecurity measures are essential to maintain trust and safeguard data. Digital Technology: A Turning Point for the Disability Sector This year’s Digital Technology in the Not-for-Profit Sector Report by Infoxchange offers critical insights into how organisations across Australia and New Zealand are navigating the evolving digital landscape. For disability-focused non-profits, the report highlights both promising advancements and pressing challenges. A key finding reveals that while 76% of non-profits now offer hybrid working arrangements, fewer than half have the necessary technology to support effective remote work. This is particularly significant for disability organisations, where flexible working can benefit both staff and clients. Bridging this technological gap will be vital to ensuring accessibility and productivity. The report also underscores a missed opportunity in data utilisation. Although most organisations collect client data, only 23% effectively measure the impact of their services. Disability organisations can harness this untapped potential by investing in systems that transform data into actionable insights, driving evidence-based advocacy and improved outcomes. Cybersecurity emerged as a critical concern, with only 20% of non-profits conducting regular cybersecurity training and 57% lacking multi-factor authentication. For disability organisations entrusted with sensitive client information, prioritising robust cybersecurity measures is essential to maintaining trust and safeguarding data. On a positive note, the rise of artificial intelligence (AI) presents exciting possibilities. With 76% of non-profits adopting AI tools, disability organisations can explore how AI can streamline operations, personalise client services, and cater to diverse needs. The report calls for greater investment in digital skills and strategies. Disability organisations are encouraged to allocate resources towards staff training, comprehensive IT plans, and sustainable digital transformation. Infoxchange’s report is a timely reminder of technology’s power to transform the disability sector. By embracing these insights, organisations can enhance service delivery, empower staff, and create a more inclusive society. For more information and resources, download the full report and visit Infoxchange’s Digital Transformation Hub.